Osaka Crisis Network | Osaka Prefecture - There’s someone you can talk to.

On social media
By phone

Are you feeling depressed or lonely?
Do you just want to disappear?

Don’t keep problems to yourself.
We’re here to listen.

Don’t worry if you can’t put it into words, or if you haven’t organized your thoughts.

When there’s no one you feel you can talk to, talk to us.

Phone us to speak to a counselor directly.

You will not
be asked
your name.
Only talk about
what you want.
Don’t worry
if you haven’t gathered
your thoughts.
We’re here to listen,
no matter
how long it takes.

Get in touch with us.
You’ll feel much better by just talking.

Phone numbers

Please note that services are provided in Japanese only.

Mental Health Crisis Helpline

0570-064-556

Hours: Monday to Friday (closed public holidays and year-end/New Year holidays)

Osaka City residents
10:00 a.m. to 5:00 p.m.
Sakai City residents
9:00 a.m. to 12:00 noon; 12:45 p.m. to 5:00 p.m.
Other Osaka Prefecture residents
9:30 a.m. to 5:00 p.m.

• Also, from 6:30 p.m. to 10:30 p.m. (please call by 10:00 p.m.), you can speak with a counselor at a private organization.
• Depending on where you live or where you call from, you may be connected to counselors in a different prefecture. You should therefore use the Crisis Helpline below.

Crisis Helpline

Osaka Prefecture residents

06-6607-8814

Hours: Monday to Friday (closed public holidays and year-end/New Year holidays) 9:30 a.m. to 5:00 p.m.

• Wednesday consultations are for people up to 40 years old.

Osaka City residents

06-6923-0936

Hours: Monday to Friday (closed public holidays and year-end/New Year holidays) 9:30 a.m. to 5:00 p.m.

Sakai City residents

072-243-5500

Hours: Monday to Friday (closed public holidays and year-end/New Year holidays) 9:00 a.m. to 12:00 noon; 12:45 p.m. to 5:00 p.m.

Osaka Prefecture Crisis Helpline for Pregnant Women and New Mothers

Phone consultation for pregnant women and new mothers

0725-57-5225

Hours: Monday to Friday (closed public holidays and year-end/New Year holidays) 10:00 a.m. to 4:00 p.m.

Toll-free Crisis Helpline for Covid-19 Concerns

Phone consultation for concerns about Covid-19

0120-017-556

Hours: Every day (including weekends, public holidays, and year-end/New Year holidays) 9:30 a.m. to 5:00 p.m.

Kansai Inochi no Denwa Lifeline

06-6309-1121

Hours: Everyday 24-7

Kokoro no Kyukyubako (Mental Health First Aid)

06-6942-9090

Hours: Monday 7:00 p.m. to Tuesday 3:00 a.m.;
Thursday and Saturday 7:00 p.m. to 10:00 p.m.

Befrienders Osaka, Japan

06-6260-4343

Hours: Friday 1:00 p.m. to Sunday 10:00 p.m.

Suicide Prevention LifelineToll-free phone line

0120-783-556

Hours: Everyday 4:00 p.m. to 9:00 p.m.;
every month from 8:00 a.m. on the 10th to 8:00 a.m. on the 11th

Osaka Prefecture Crisis Hotline (via social media)

Voices of past users

Before this, I had no one to consult; I didn’t want to worry my parents, and I couldn’t tell my friends.
I worried that they’d think my problem was minor, but now I see that it’s OK to talk about anything.
The more I worried alone at night, the worse I felt. It was a relief to be able to talk with someone.
I couldn’t express my feelings, and I got confused. But speaking to a counselor helped me gather my thoughts.